Screen gone white in both the editor and the view link


Screen gone complete white with the sad face image on the top left corner. Tried to change the scene from the Menu, but could not open anything.
I have faced this issue a few times in the past also.
To get back to Normal, I have to refresh the webpage, and by doing so, I lost all the progress in the experience.

Hi Dheeraj,

Thanks for reporting this.

This looks like a problem with WebGL context loss.
We are working on a way to handle these errors better and show a more relevant error message, and should have a fix out soon.

Sahil

1 Like

Thanks for the quick response! :+1: :+1:

Hi @sahil !
I am having this issue very frequently now. Is there anything I can do on my device to avoid this? :face_with_monocle:

This issue is occurring more frequently now. Please help!